Lifetime Value Analysis

efs consulting, inc analyzes your data to identify your most valuable customers.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Mystery Shopping

efs consulting, inc uses unbiased third-party shoppers to gather actionable data for you.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Social Media Research

efs consulting, inc offers social media benchmarking and shopper experience assessment.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.